It is vital that you are able to trust your employees to do the right thing at all times. If you leave the sales floor, you should not have to worry about employee theft. If a manager is out for a shift, you should not have to worry about sexual harassment or discrimination. All of these things tie into ethics. Sadly, not everyone understands the importance of ethical behaviour, or even that certain activities are considered unethical. Ethics training in the workplace can help improve your workforce, as well as your business performance.
What Is Ethics Training?
Ethics training is precisely what it sounds like – training that explores ethical and unethical behaviour. It educates your employees as to what is considered ethical, and what is considered unethical. For instance, being late because of traffic is generally acceptable (unless it’s a chronic problem) but being late for your shift on a regular basis suggests the employee has a problem with punctuality, which is an ethics issue. Another example would be engaging in so-called flirtatious behaviour with co-workers, where it could be deemed sexual harassment. Theft of goods or time, discrimination in the workplace, and even poor customer service all fall under this heading.
Why Is Ethics Training in the Workplace Important?
It is easy to imagine a workplace where ethics are not enforced. Employees might routinely steal from the cash register, or they could take products when no one is looking. Customers could receive shoddy service, and staff members could routinely be late for their shifts. Such a business would not last very long. It would ultimately crumble under the weight of unethical activities.
Ethics training is important to help prevent that scenario from becoming a reality within your business. It creates a wholesome atmosphere where employees trust one another, managers trust employees, and customers trust your team. Ethics training in the workplace helps to build a sense of camaraderie, personal responsibility and ownership, boosts morale, and ensures that teamwork is more than just a passing notion.
Who Needs to Consider Ethics Training for the Workplace?
In a nutshell, every business needs to consider ethics training for its employees and their managers. It could be that your business suffers from unethical activity on the part of your staff members. It might be that while you are not currently struggling with those problems, things could be improved. It might even be that you’re concerned about the future and want to put a framework in place that will ensure all future hires have the training necessary to understand the required code of conduct and all company policies and procedures.
What Delivery Options Are Available with Ethics Training?
When it comes to ethics training in the workplace, it is important that you find the right delivery method. What are your options? Actually, there are several choices available.
1. Classroom – The traditional training method is for employees to sit in a classroom with an instructor. This is the most expensive and most time-consuming method, but it does work for some businesses.
2. Online – Online ethics training for the workplace is increasingly the most common choice for businesses large and small. This method allows your employees to take part in everything from webinars to training games and videos, all delivered over an Internet connection. This also means that online ethics training is mobile, allowing your employees to participate from any location – they’re not required to be physically present in a classroom.
3. Blended – Some businesses find that a combination of online and in-person classes is the best option for their training needs.
Whichever course you choose, ethics training in the workplace is vitally important.
This is content from the workplace conduct booklet