YUM! Brands and Interactive Services Receive Brandon Hall 2014 Best Custom Content Award The results are in! Brandon Hall has announced the winners of the 2014 Excellence Awards for all categories. We are pleased to announce that they have awarded a silver award to KFC and Interactive Services for KFC U.S. Mastery of Service in the Best Custom Content category. The Best Custom Content Category is for self-paced, custom-designed online courses related to workplace learning.