Interactive Services Compliance Training and Custom Solutions won 4 Brandon Hall Awards

Becky Murphy
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Solutions created by Interactive Services, a leader in innovative Compliance Training and Custom Solutions, won four coveted Brandon Hall Group awards for excellence this year in the following categories:

  • Bloomberg: Global Emergency Preparedness Program – GOLD – Best Advance in Compliance Training
  • Biogen: Better Communication, Better Governance, Better Training: A New Approach to Compliance Training – SILVER – Best Advance in Compliance Training
  • KFC: Keystone Online Simulation – GOLD – Best Use of Games and Simulations for Learning
  • Walmart: Pathways – BRONZE – in Best Advance in Competencies and Skill Development

These awards were announced on August 23, 2018. The winners are listed at

For Biogen, the aim was to redesign of all compliance training at Biogen to deliver better training, better communication, and better governance, resulting in a rebrand of the compliance organization within Biogen, reduced seat time and opportunity cost, high satisfaction scores, and a measurable transition from a box-ticking exercise to a true learning experience. Biogen applied all the lessons learned with original Values in Action modules to the rollout of the Code of Business Conduct refresher training. Biogen assigned the training to the business in a phased approach, with about 1000 employees every week, over seven weeks. Biogen vastly improved positive reception to training and decreased the number of IT tickets and LMS tickets.

Bloomberg developed a 20-minute “Emergency Preparedness” course for all global employees and deployed the course in August 2017. The goal of the course was to increase awareness of how to respond to potential emergencies, increase the participation rate in Fire Warden, First Aid and other Emergency Preparedness/Business Continuity programs, and provide an engaging and scenario-based learning experience that employees could easily relate to. The course that won the GOLD award, used a series of video vignettes alongside a unique navigation framework so that the learning experience felt less like a traditional eLearning course and more like consuming compelling content via the Internet. Videos in the course presented real-world events from Bloomberg locations that reflected the global audience and common experiences and stressed the importance of handling emergencies in a way that minimized business disruption and health and safety impacts.

These four client projects represent some of the most demanding global training programs we’ve rolled out in the past 25 years touching over a million workers in 20+ languages. To meet the clients’ expectations and win our industry’s most prestigious training award is the icing on the cake. We’re thrilled for Biogen, KFC, Walmart and Bloomberg on their success and the recognition for all the design teams.

“Excellence Award winners personify innovation that drives business results. Our winners embrace the future and embrace change and the challenges that go with it,” said Rachel Cooke, Chief Operating Officer of Brandon Hall Group and head of the awards program. “It is amazing in reviewing these entries how organizations – both large and small – work across functions to make human capital management a valuable asset that enables business success.”

The award entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts and executives based upon the following criteria: fit the need, design of the program, functionality, innovation, and overall measureable benefits.

Excellence Awards winners will be honored at Brandon Hall Group’s HCM Excellence Conference, January 23-25, 2019, at the Hilton West Palm Beach in Florida. Select winners also will serve as presenters in breakout sessions sharing their leading practices during the 2½-day conference.

“The excellence of our award winners allows us to create unique content that actively involves attendees and gives them proven solutions to adapt to their own environment when they get home,” Brandon Hall Group CEO Mike Cooke said. “The conference also affords these award winners some well-deserved recognition and validation for the risks they took to take HCM to the next level in their companies.”

About Interactive Compliance Training and Interactive Services
Interactive Compliance Training (ICT) is a mobile-ready eLearning solution, built on over 25 years of global learning expertise. ICT is relied on by some of the world’s biggest multinational companies to meet their regulatory workforce training requirements in the US, Europe, and Asia. ICT covers 140+ essential topics

About Brandon Hall Group
Brandon Hall Group is a HCM research and advisory services firm that provides insights around key performance areas, including Learning and Development, Talent Management, Leadership Development, Talent Acquisition, and HR/Workforce Management.

With more than 10,000 clients globally and over 25 years of delivering world-class research and advisory services, Brandon Hall Group is focused on developing research that drives performance in emerging and large organizations, and provides strategic insights for executives and practitioners responsible for growth and business results.

Our mission: Empower excellence in organizations around the world through our research and tools each and every day.

At the core of our offerings is a Membership Program that combines research, benchmarking and unlimited access to data and analysts. The Membership Program offers insights and best practices to enable executives and practitioners to make the right decisions about people, processes, and systems, coalesced with analyst advisory services which aim to put the research into action in a way that is practical and efficient. (

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