Ethical Workplace Conduct

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ETHICAL WORKPLACE CONDUCT

Workplace ethics are the moral principles that govern a person’s or group’s behavior in the workplace or when representing your company.

Our Ethics in the Workplace training will guide learners on creating a positive working environment, when to speak up, and how to behave ethically in the workplace.

Some legislation gives a clear definition on what behavior is acceptable or unacceptable, but ethics is often open to interpretation. In the UK, for example, the Department of Business Innovation & Skills has published an overview of research around ethical business practices, but there is no specific ethics regulation.

Employees have a responsibility to protect their company’s good name by behaving ethically and identifying what is and is not ethical behavior. Employees should not feel like they have to face ethical challenges alone, and training is a critical defense against that.

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THIS MODULE COVERS...

What is Ethical Workplace Conduct?

Video: What is workplace conduct? Our company is committed to providing you with a safe, respectful, equitable, professional, and ethical workplace.

Interactive Screen: What is Ethical Workplace Conduct? Why do we need one? When will you need to use the CoC? What is your role?

Assessment: Five-question quiz on the content presented in this topic.

Scenario: Manager asking for a favor in return for a promotion. Favor is unrelated to work.

Key Learning: If you are asked to do something that you think may breach our Code of Conduct, the best course of action is to politely and unequivocally decline.

Scenario: Overhearing a senior colleague using a racial slur.

Key Learning: It may seem obvious what to do in this situation. But, if you were in any doubt, our Code of Conduct explains that this type of behavior is unacceptable. Each of us has a duty to report inappropriate behavior and uphold our core values.

Assessment: Five-question quiz on the content presented in this topic.

Business Ethics

Video: Ethical behavior creates a positive working environment, which helps us to be more productive and to serve our customers better. Doing the right thing is not always easy. But being ethical always pays off in the end.

Scenario: Expensing a lunch with a friend as a working lunch.

Key Learning: It is unethical to charge a personal expense to the company.

Scenario: Finding a competitor’s confidential documents.

Key Learning: It’s important to remember that just because something is legal doesn’t mean it’s the right thing to do.

Assessment: Five-question quiz on the content presented in this topic.

What Is Fraud?

Video: Overview of what fraud is. Impact on society. Never acceptable. Internal and external fraud. Consequences of fraud.

Interactive Screen: The Fraud triangle. Motivation. Opportunity. Rationalization.

Text & Image Screen: Zero tolerance for fraud. You are our best defense! Be alert and report your concerns.

Scenario: Padding expenses.

Key Learning: The opportunity to commit fraud can arise from a lack of controls, system weaknesses, or the concentration of too much responsibility in one role. Examples of fraudulent behavior.

Scenario: Questionable sales figures.

Assessment: Five-question quiz on the content presented in this topic.

Guides for Gifts & Entertainment

Interactive Screen: The days of using gifts and entrainment to win business are long gone. Real-life examples of the consequences of using gifts and entertainment to influence business decisions.

Scenario: Offer of concert tickets from a supplier.

Key Learning: Accepting an inappropriate gift could impact on the entire company. Don’t accept gifts that will influence your objectivity.

Scenario: Offer of luxury accommodation.

Key Learning: Ensure that it’s OK for you to receive gifts or hospitality on behalf of the company. Be aware that others may use gifts inan effort to influence your objectivity..

Assessment: Five-question quiz on the content presented in this topic.

Conflicts of Interest

Video: Define conflicts of interest. Disclosing conflicts. We have guidelines to help you avoid conflicts of interest.

Interactive Screen: Real-life examples of conflicts of interest.

Scenario: Contract renewal when family member is involved with prospective company.

Key Learning: A potential conflict of interest is authorizing, or causing another to authorize, a business transaction with a relative or anybusiness organization with which the employee or relative is associated.

Scenario: Hiring a family member.

Key Learning: A potential conflict is hiring a relative to fill a vacant position. It makes no difference whether your relative was the mostqualified applicant; were it not for your relationship, you might have posted the position.

Scenario: Offer of consulting work outside normal office hours.

Key Learning: A potential conflict of interest is maintaining outside employment with, or providing consulting services to, anycompetitor, vendor, or customer.

Assessment: Five-question quiz on the content presented in this topic.

Speaking Up

Summary screen that wraps up the module and provides details of where to go to speak up.

Attestation screen where learners attest that they will always behave ethically.

MORE ETHICAL WORKPLACE CONDUCT

In an ethical company, each employees is responsible for protecting the company’s good name by behaving ethically. Choosing the right path is not always a clear-cut choice though.

Doing the right thing is not always easy, but it pays off in the long run.

We all know that many years ago it was common practice to use gifts and entertainment to win business and keep clients happy. These days, to avoid any appearance of inappropriate behavior, and to comply with legal regulations concerning bribery and corruption, we have to be very careful about the gifts and entertainment that we both give and receive. It is imperative that employees are trained on gifts and entertainment policy.

A conflict of interest happens when an individual or corporation has interests that, when combined, could corrupt their motivation or undermine their impartiality. An example of this is exploitation of a situation for personal or corporate gain.

A conflict of interest can be avoided by disclosing it at an early stage to all parties involved, so we actively encourage this in our ethics training.

Diversity in the workplace means harnessing the differences between us for our own good and for the good of the company.

We all want to work in an environment in which we feel valued and where our individual talents are recognized and utilized. Our business performance is enhanced by learning from the varied perspectives, backgrounds, and experiences of our colleagues.

Our training encourages all employees to look for opportunities to promote diversity. A workplace that promotes inclusion gains true value from its diverse workforce. Inclusive managers value diversity.

Learning about the cultural backgrounds, lives, and interests of employees builds relationships through increased understanding and trust.

All employees play an important role in maintaining a culture of inclusion and creating open and effective channels of communication.